Some answers I've just had from RBK to questions from the CARA committee about the new system:
When will it get here? The area between Lower Ham Road and Richmond Road will be in phase 4 of the change which is currently scheduled for delivery of containers at the beginning of November. You should start receiving more information from the end of September. And the Council will be holding "road shows" around the borough to explain the new system.
Who owns the new bins? The new bins and containers will be owned by the Council and as such if damaged or broken they will be replaced by the Council free of charge, although residents are expected to look after them and wash them occasionally if required. If a resident repeatedly asks for replacement bins the Council will follow up with a call from a member of staff. The average life for a wheeled bin is about 7 years, and repairs such as new wheels or lids can extend this even further.
What do we do with our old dustbins? The Council's experience of similar changes in Berrylands suggests that many residents find alternative uses for their bins, for instance in the garden, and there are some suggestions in the service information booklets that come with the new bins. Alternatively old bins can be taken to Villiers Road Household Re-Use and Recycling Centre - and some can be recycled. The Council understands that not everybody will be able to move their bins to Villiers Road so is planning a pick-up of old bins in the New Year.
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